Privacy Policy

SG Accounting & Tax Advisory respects your privacy and is committed to protecting personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you:

• Visit our website
• Submit an online form
• Book a consultation
• Contact us by phone, email, SMS, or other communication method
• Share information with us in connection with accounting, tax, bookkeeping, compliance, or advisory inquiries

This Privacy Policy applies to website visitors, prospective clients, clients, and individuals who communicate with SG Accounting & Tax Advisory.

We may collect personal information that you provide directly to us, including:

• Name
• Email address
• Phone number
• Mailing address
• Business name
• Industry
• Business structure
• Information about whether you are incorporated
• Appointment details
• Communication preferences
• Information you choose to share about your accounting, tax, bookkeeping, compliance, business, or financial situation

Depending on the nature of your inquiry or engagement, we may also collect information related to:

• Personal tax returns
• Corporate tax returns
• Bookkeeping records
• Payroll records
• HST/GST filings
• CRA correspondence
• Financial statements
• Business income and expenses
• Rental property information
• Investment slips or tax slips
• Identification information required for onboarding or compliance purposes

Please do not send sensitive financial, tax, personal, or identification documents through unsecured communication channels unless instructed to use a secure method.

When you visit our website, certain technical information may be collected automatically, such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Time spent on the website
• Referring website or source
• General website usage information
• Cookies and similar technologies

This information helps us operate, maintain, secure, and improve our website.

You may adjust your browser settings to refuse or disable cookies. Some website features may not function properly if cookies are disabled.

We may use personal information for purposes including:

• Responding to inquiries
• Booking, confirming, and managing consultations
• Understanding your accounting, tax, bookkeeping, compliance, or advisory needs
• Providing requested services
• Reviewing documents or information you choose to share
• Communicating about appointments, deadlines, document requests, or service updates
• Maintaining client and business records
• Meeting legal, regulatory, tax, accounting, professional, and compliance obligations
• Improving our website, services, systems, and client experience
• Sending newsletters, event invitations, educational updates, or other communications where permitted or where consent has been provided

We do not sell your personal information.

By providing personal information to us, you consent to our collection, use, and disclosure of that information for the purposes identified in this Privacy Policy or otherwise explained at the time of collection.

You may withdraw consent for optional communications at any time, subject to legal, contractual, professional, or recordkeeping requirements.

If you choose not to provide certain information, we may not be able to respond to your inquiry, provide services, complete onboarding, or meet required obligations.

If you provide your email address or mobile phone number, we may contact you about:

• Your inquiry
• Appointment confirmations
• Appointment reminders
• Rescheduling or follow-up
• Document requests
• Important tax or service updates
• Client communications, newsletters, or event invitations where permitted

If you consent to receive SMS messages, message and data rates may apply depending on your mobile carrier and plan.

You may opt out of SMS communications at any time by replying STOP where applicable, or by contacting us directly.

You may unsubscribe from marketing emails using the instructions provided in the email or by contacting us.

Consent to receive SMS or marketing communications is not required to receive services from us.

Mobile information and SMS consent information will not be sold or shared with third parties for their marketing or promotional purposes.

We may share personal information where reasonably required for the purposes described in this Privacy Policy, including with:

• Accounting and tax professionals involved in providing services
• Western CPA, where accounting and tax preparation services are provided under a separate engagement
• SG Wealth Management, where broader wealth, insurance, retirement, estate, or succession planning conversations are relevant and authorized
• Technology service providers, such as website hosting, booking systems, email systems, secure file portals, customer relationship tools, cloud storage, analytics tools, and communication platforms
• Professional advisors, including legal, accounting, compliance, security, or IT advisors
• Government authorities, regulators, courts, or other parties where required or permitted by law
• Successor organizations in the event of a merger, restructuring, sale, or transfer of part or all of our business, subject to appropriate safeguards

We require service providers to protect personal information and use it only for the services they provide to us.

SG Accounting & Tax Advisory coordinates client relationships and planning conversations.

Accounting and tax preparation services are provided through Western CPA under a separate engagement.

Strategic wealth, insurance, retirement, and estate planning services are provided through SG Wealth Management where relevant.

Where information needs to be shared between these parties to support a client relationship, this will be done with appropriate authorization, consent, or engagement procedures.

Some of our technology providers, booking tools, communication platforms, cloud systems, analytics tools, or support services may store or process personal information outside Canada.

When information is processed outside Canada, it may be subject to the laws of the jurisdiction where it is stored or processed.

We take reasonable steps to ensure service providers protect personal information in a manner consistent with Canadian privacy expectations.

Our website may use cookies and similar technologies to support website functionality, improve user experience, understand website traffic, and maintain security.

Cookies may help us understand how visitors use the website, which pages are visited, and how we can improve the website experience.

We may use analytics tools to collect aggregated or technical website usage information. These tools do not replace our obligation to protect personal information.

You can adjust your browser settings to refuse or disable cookies. Some website features may not function properly if cookies are disabled.

We retain personal information only as long as reasonably necessary for the purposes for which it was collected, including to:

• Respond to inquiries
• Provide services
• Manage client relationships
• Maintain business and professional records
• Meet legal, regulatory, tax, accounting, and compliance obligations
• Resolve disputes
• Enforce agreements
• Maintain security and audit records

When personal information is no longer required, we will take reasonable steps to securely delete, destroy, anonymize, or archive it in accordance with applicable requirements.

We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, use, disclosure, alteration, loss, or misuse.

These safeguards may include:

• Restricted access to personal information
• Password-protected systems
• Secure file-sharing methods where appropriate
• Internal confidentiality practices
• Service provider controls
• Recordkeeping procedures
• Security monitoring and review

No method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, but we take reasonable steps to protect personal information.

We rely on clients and website visitors to provide accurate, complete, and up-to-date information.

If your information changes, please contact us so we can update our records where appropriate.

Accurate information helps us respond properly, provide better support, and maintain reliable records.

You may request access to personal information we hold about you, subject to legal, professional, contractual, and confidentiality restrictions.

You may also request that we correct or update inaccurate personal information.

To make an access or correction request, please contact us using the contact details below.

We may need to verify your identity before responding to a request.

Our website and services are intended for adults and business users.

We do not knowingly collect personal information from children through this website.

If you believe a child has provided personal information to us, please contact us so we can review and take appropriate steps.

If we become aware of a privacy breach involving personal information, we will review the circumstances and take appropriate steps in accordance with applicable privacy laws and professional obligations.

Where required, this may include notifying affected individuals, regulators, or other relevant parties.

We may update this Privacy Policy from time to time.

The “Last Updated” date at the top of this page indicates the most recent version.

Your continued use of the website after changes are posted means you acknowledge the updated Privacy Policy.

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

SG Accounting & Tax Advisory
90 Allstate Pkwy #202
Markham, ON L3R 9T8

Phone: (647) 889-7290
Email: info@sgtax.ca